Rajat Arya

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Going to college during the dot-com boom meant that we had lots of opportunities to play buzzword bingo.  This post talks about one of the buzzwords I remember hearing repeatedly from that time – synergy.  This word was used to talk about business models (B2B to provide synergy between companies) and organization culture (we look for synergies between team members when hiring).  As far as I remember, most of the presentations were full of rhetoric and little substance.  Much like the word’s connotation in its time. To truly create synergy between team members, meaning, to get the team to produce more than they could individually, the team must have high-bandwidth communication.

You already know this type of communication, just maybe without a name before.  It’s the type of communication you have with your best friend, your oldest friend, or your closest confidant.  It doesn’t matter how much time has elapsed since you both last spoke, within minutes of talking you are fully engaged in conversation. Simply put, high- bandwidth communication is when both parties are fully engaged in the discussion, adding valuable contributions, while not struggling to keep up.  It is relatively common in personal lives – I would argue that it is probably how you have chosen your closest friends.  They are the people you can trust that understand you implicitly.  Now transfer this to a work environment or a team project.

First, you don’t need to be best friends with your team members.  But you do need a way to collaborate efficiently.  High bandwidth communication means you are sharing ideas and collaborating without expending extraneous energy.  It means you say it once and everyone gets it.  It means you draw it once on the white board and nobody needs to pick up a pen and elaborate/extend your ideas. It means you are finishing each other’s thoughts and ideas together.  How often does that happen for you at work?

I have seen many teams try to “process” their way into high-bandwidth communication.  These are in the form of additional status emails, meetings, TPS reports and the like (we should all agree on a template for sending our status emails to keep them consistent and easy to read).  As much as I have seen this tried, it never gets close to high-bandwidth communication.  This just frustrates some folks on the team and burdens those that aren’t frustrated with additional minutia to manage throughout their day.  What my team recently did which resulted in much higher bandwidth communication is far simpler – we got to know each of our working styles.

A ‘work style’ is simply a way to talk about the personality you have at work.  Not that you aren’t yourself at work, but you aren’t.  Nobody is.  And if you are, then I probably wouldn’t want to work with you.  At work the decorum of professionalism should be adhered to.  This is for everyone’s comfort and to keep people from feeling uncomfortable.  My work style is devoid of the vulgarity that is a big part of my personality.  My work style also limits profanity, which unfortunately, is a pretty big part of how I speak outside of work.

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How did we get to know each other’s working styles? We took personality tests.  The Myer’s Briggs Part II to be exact – with answers geared to how we behave at work.  And then we had a facilitator help visualize and present our results.  We did a great exercise to demonstrate how much time we would each spend based on our personalities in the four stages of approaching a new problem.  Team building exercises have never made much sense to me, until this one.  By getting to know each of our work styles we learned how to communicate more effectively with everyone.  Extroverted people dominate meetings and spoken communication – and by realizing that more than half the team is introverted by nature – we realized we needed to create a meeting atmosphere more conducive to introverts (we do this better now by doing lots of sticky note exercises when getting team feedback).

Does this mean my team has really high-bandwidth communication overnight?  No.  But we are much better off than we were before the exercise.  We keep a printout of our results in a common place for the entire team to see on a daily basis – a little reminder of how hard it is on some folks to talk in groups and to others to quiet down to let others in.  We aren’t the greatest team yet, but we are committed to improving as a group and are actively working towards it.  Moving towards high-bandwidth communication at work will improve your team’s ability to deliver on its goals in a more timely manner with less overhead – sounds like synergy to me.

Do you have high-bandwidth communication at work?  What techniques has your team used to bring about better communication?  Leave a comment or shoot me an email to let me know.

This is the second post in a series about the realities of life as I have found them

“I’m just too busy for …” – How often have you heard this or thought this?  The goal of every person at every stage of life is to feel comfortable in that stage of life.  Until that happens time management will always seem like a challenge.  This post will explore why most people feel that they do not have enough time in each day, why nobody older seems to care, and what to do to feel more efficient. Continue reading ‘Reality Check: You Do Have Time’

This is the first in a series of posts about the realities of life as I have found them.

“Find a job you love and never work again” – This quote is completely wrong.  The truth is that every career, every job, almost everything in life, has both good and bad parts mixed together.  There is no job that will make you feel like you are not working all the time. This post explores how to come to terms with this reality and helps identify how to choose a job that is maximally rewarding and enjoyable.

Continue reading ‘Reality Check: There is No Perfect Job’

Editorial Update: Removed a couple of unnecessary stories from this post – they served no purpose and I decided I didn’t need them to get my point across.

Though it is past April 15th and I missed my “taxes” deadline for this post, I still wanted a chance to share some of the events from 2008.  It was another big year, so I’m sticking to the ordered/chronological list like last year.

1. Continue working for Clearspring
   The job had me working day and night, with frenetic pace that only a startup can impose.  Back then I thought I was thriving in it – somehow having convinced myself that the “world” would end if I didn’t crank out whatever feature I was working on.  Unfortunately it was wreaking my health.  My weight has skyrocketed and I was eating badly.  I also developed a lesion on my face, around my chin.  More on that later.
2. Shaily arrives on March 20th
   We waited for four long months after our marriage for Shaily’s visa to come through (it was 11 months after we filed for it).  In many ways our marriage didn’t really start until Shaily got here and we were living under one roof for the first time.
3. Clearspring gets more funding (read more here and here)
   My life and my work are inextricably connected.  I somehow feel like “I” got more funding when Clearspring did.  Again, only the koolaid a startup can offer. My health is still in decline but I’m gung-ho about the company, my future, and our lives in Arlington VA.  When I am at work I am feeling guilty about not being at home with Shaily; when I am at home I feel guilty I am not working harder at work.  This is a recipe for disaster, I just didn’t know it then.
4. Wedding Reception in Portland OR
   My parents throw us a wedding reception in Portland.  It was a great ceremony and we were so happy so many family members could attend. Took one week off from work (the maximum allowed at one time – yay startups) for the reception and for a really fun road trip down the west coast from Portland to LA with my cousins.  I had to leave from LA to get back to work, but Shaily got to enjoy LA, Las Vegas, and more.
5. The Bit Flipped
   If you know me then you’ve probably heard of me talk about this moment before – it has happened to me before in other teams, at other jobs, in relationships.  It is the moment of clarity that has been brewing in your subconscious for weeks or months that finally comes to the conscious. The picture becomes clear. I no longer want to work for Clearspring.The new funding had raised my hopes for a chance at more equity in the company – especially considering what it was taking out of me.  For twelve Tuesdays in a row during the summer I was at work at 4am to deploy software.  For example, on my birthday, I worked from 4am to 9pm. It had become increasingly clear that more stock options were not being issued to anyone in light of the new funding.

   The work environment that once seemed electric seemed strained and unnecessary.  The constant “fire drill” of chasing after immature web 2.0 APIs with hopefully slightly less immature technology seemed like a cruel joke.  Though in my first professional leadership role I was struggling to find vision/direction/focus in the engineering organization.  I felt strongly that the executive engineering management was not providing  leadership to the organization and was not nurturing the growth of the team.

   Before finalizing my desire to leave I asked to be moved to a different team in engineering – to work on the advertising platform work Clearspring was doing.  I have a lot of respect for the lead of the advertising team and felt I could learn a lot by being on his team – both technically and from him.  My request was not granted with an explanation from my boss (the VP of engineering – not the one that hired me – Clearspring was on its 3rd VP of engineering during my tenure at this point) that my knowledge in my current team was too valuable to be lost.  I was done learning new things on the current team, tired of the work environment and the lack of leadership, and disappointed that no more stock options were going to be available. I decided it was time to leave.

6. Clearspring Acquires AddThis (read more here and here)
   Another opportunity for Hooman and the Board to issue options comes and goes.  No options are issued.  My mind is already made up about leaving.  I ask to no longer lead a team and am quietly being a developer that works much closer to 50 hours a week instead of what I was doing earlier in the year.  This gives me the time I need to begin the job search and do phone interviews.  Shaily and I decide to relocate back to Seattle WA.  My parents had decided at the same time to spend more time in Portland OR so Shaily and I moving back to Seattle seems natural (moving back for me, moving for the first time for Shaily).
7. Accepted a position at University of Washington
   To my pleasant surprise the university worked very quickly from cover letter to phone screen to phone interview.  I had already scheduled a trip to interview with other companies in the area and my team was able to work me into a spare day I had on that trip to interview me in person.  I accepted the day the offer was presented.  Since we had an open workspace in Clearspring where very few of us had office phones I had to walk out to my car to negotiate my offer. I wanted to make sure Shaily and I got a break between jobs (something I didn’t do between Microsoft and Clearspring) so I asked for a start date of December 1.  This gave Shaily and me the month of November to drive cross country.
8. Road Trip Cross Country in November 2008
   I will write separately about the road trip – here I’ll just mention that it was memorable, enjoyable, and worth doing. We got to see: Philadelphia, New York, relatives in Zanesville OH, Kent State, UMich Ann Arbor, Chicago, Minneapolis (well really Mall of America), Bend SD, Mt Rushmore, got stuck in a snow storm and spent the night at a rest area in Chugwater WY, Park City UT, and finally Salt Lake City UT.
9. Started work at University of Washington
   I’m a senior software systems engineer working on migrating a paper certification process to an electronic one (read more here and here).  This means retiring the mainframe that has been used since 1970s and building a new enterprise system.  The team is just finishing the first major milestone of the project – migrating folks off of the mainframe.  Part of an excited team that is nothing like the stereotypical professional staff team at a university.  Ramp up in ASP .NET development and designing the next major milestone of the project. Lots of learning, and 40 hour weeks. I am visibly more relaxed every day – Shaily notices immediately.

   As a note, Cleaspring had their first major layoffs in December (see here).  I was sad to hear this happened because many of the guys I worked with there were underutilized and overall I felt the team could have produced so much more under the right leadership.  I was glad to find out that many of the team members I knew who were laid off landed okay, some in situations far better for them than Clearspring.

10. Relocated to Capitol Hill neighborhood of Seattle
    Shaily and I rented an apartment below our friends Brian and Miriam (and Cam) in Capitol Hill.  Brian and Miriam were scheduled to move to Hawaii in January so being right next door meant we got to hang out every day in December and until they left.  The snow storms in Seattle around Christmas were fun – everyone’s travel plans changed and we all spent Christmas together.  Brian and Cam made a turkey. (Shaily and I made ginger cookies from scratch.)  We all partied on New Years together, ringing in 2009 with fake confetti while watching fireworks and dancing till 3am on tunes spun by Cam.

The year brought several significant changes to my life. I changed jobs and moved cross country – AGAIN.  I started living with my wife.  I learned first hand what it was like to work at a startup.  The year ended with me in a very different mental place than when it started.  Maybe it’s maturing, maybe it’s living a married life, whatever it is I am glad it happened.

I know it’s late, but until taxes are due I can still write about 2008.  There is lots to cover in the annual ‘Year In Review’ post, but I’ll get to that soon enough.

This post covers the books I read in 2008.  Since I post my writeups about the books around the time I finish them (to help me keep a chronology of what I’ve read) many won’t show up on the first page on this site, so this post helps shed some light on them.

Please let me know your thoughts on these books (especially the ones I didn’t like) in the comments.

The books I read during 2008, in chronological order:

1. “Midnight’s Children” by Salman Rushdie
2. “A Fine Balance” by Rohinton Mistry
3. “Family Matters” by Rohinton Mistry
4. “Unaccustomed Earth” by Jhumpa Lahiri
5. “Liar’s Poker: Rising Through the Wreckage on Wall Street” by Michael Lewis
6. “Tokyo Doesn’t Love Us Anymore” by Ray Loriga
7. “The Life of David Gale” by Dewey Gram
8. “The House” by Danielle Steel
9. “A Case of Need” by Michael Crichton
10. “Seize the Night” by Dean Koontz

Also worth noting, I updated the tags on all the posts in the reading category to include the author’s name, hopefully this will be helpful metadata to track trends in my reading habits.

I am super proud my dad has become CEO of Moser Baer Photovoltaic (MBPV).  Though I don’t get to see him as much with his job primarily being in India, I am really happy he is bringing his expertise in Thin Film solar cell manufacturing to India.  He is putting together a team of engineers from India that would have probably had to travel abroad to pursue their solar careers just a few years ago (much like my dad had to 30+ years ago).  I haven’t written in a long time, but wanted to make sure this news spread as quickly as possible.

Here is the press release from Business Standard and Solar Industry Magazine.  Also, the Google News results.

Proud of you dad!

Read from July 2008 – August 2008.

I followed up “A Fine Balance” with another Mistry novel.  This one does not span several years and keeps the story simply confined to one family.  But Mistry ,covers a lot of ground in describing the struggles within one family.  As their father is withering away the children fight amongst themselves and bring up old memories and old grievances.  The story here also explains the struggles of middle-class Indians trying to do the right thing in Bombay.

This story is worth reading though not as good as “A Fine Balance”.

Read more about it and buy it here.

My website has become remarkably stale. And honestly I don’t have the time to document all the changes that have gone on in my life since the last time I’ve posted. But I also cannot just ignore this past year and pretend nothing has happened.

So, in classic, boring, corporate style, here is an ordered list of events in my life since my last post (maybe someday I will get to expand on any of these items, but we’ll see):

1. Worked on Windows Live FolderShare
   Worked on some infrastructure to facilitate refactoring the backend FolderShare code – still waiting to hear an official announcement from my old team regarding a release of FolderShare.
2. Worked on Windows Live Messenger (my work released in v8.5 and whatever next version turns out to be)
   Worked on the existing Sharing Folders feature, worked on implementing major changes for the next version of Messenger, hopefully this will be released soon. My v8.5 changes were mostly bug fixes.
3. Resigned from Microsoft
   So this might seem like a shock, but it fell quite cleanly into my five year plan. Yep, I had one when I graduated from college. Having never imagined I would work for Microsoft when I was in college and after getting a lot of flack from my classmates for accepting a job at Microsoft I made up a five year plan in terms of things I wanted to learn from Microsoft before leaving. Aw hell I’m just left-brained like that anyway, I make goals for just about everything (ask me how long my car is supposed to last before I consider it a good “reasonable” purchase).Over the summer I started evaluated where I was against my goals, and I realized I had accomplished everything I had set out to learn from Microsoft. The decision to leave was made doubly difficult since I could not imagine a better team to be a part of anywhere. Written another way, I loved my team. There were so many competent, talented, smart, and experienced people who I could learn from and had learned from. My lead was my advocate, knowledgeable, and fully-focused on unblocking me from my goals.

   The team’s philosophy on quality was completely inline with how I believe software should be engineered, and the process and focus on infrastructure in place is truly enviable, in any commercial environment. An incredibly small example – my team was able to go from 0 to shipping at scale (at Microsoft scale that is – meaning localized, distributed data centers, redundancy, etc) a storage-in-the-sky solution in 3 months.

   However, even though everything at my team in Microsoft was going so well, I realized I was at a critical junction in my young career. Knowing that I would be getting married over Thanksgiving (see point 6 later on) I realized that I may not have another opportunity to dramatically change my career without impacting at least one other person. Not that my fiance was not a part of my decision to resign, but at least I wasn’t asking her to change jobs and/or relocate with me. And I also realized that if I stayed at Microsoft I may never leave. Many people would love to be in that situation, but having never worked in another company full-time I felt it would be remiss to limit my entire professional experience in software to one company. Plus there was an element of me wanting to keep my word with my own personal goals.

   And finally, things don’t happen in a vacuum. A couple recruiters called me, coincidentally, at the same time. I was not overly excited by the kool-aid they were trying to preach (I had been drinking large public-company kool-aid for five years already). Far more importantly my friend Hooman Radfar called me to catch up.

   My last day with Microsoft was my five year anniversary exactly, September 17, 2007. Take that five year plan.

4. Accepted a position at Clearspring Technologies
   So Hooman started talking to me about what Clearspring has been up to (one could argue that he had been trying to recruit me to join him since when I visited Clearspring in 2004 when it as two guys in one office). Well, as I always told him I had a five year plan at Microsoft. Except this time, my five years was up and the things Hooman was telling me about sounded really exciting. I think the salient quote from that first call, “If you want things to be neat at clean don’t join us, but if you want to bring order to the chaos of a startup then we could use your help”. Or something close to that – at least that is how I remember it, so that is how it happened.Within three weeks I had: spoken with the VP of Engineering, gone to VA to interview, negotiated the offer, and accepted the offer. So the fun of the speed of a startup had begun even from before starting full-time.
5. Relocated to Washington DC area
   Moved to Arlington VA and found a sublet on craigslist for three months while I was trying to sell my townhouse in Redmond. Realized that there are worse rental markets than Seattle (namely around DC). I also first-hand got to experience why they say moving is one the ten more stressful things in a person’s life. My advice from the situation – live simply until you get married so you don’t have to do something like a cross-country relocation by yourself, or negotiate a personal assistant into your new job’s contract to help with the relocation part.
6. Started working at Clearspring
   Rapid-dynamic team going through lots of changes – like any startup. I was immediately impressed with the quality of the folks around me, and the changes we were making were highly needed and smart decisions. The ramp up was rough, as it always is, but the fun and satisfaction was immediate. Still is.
   
   
7. Shipped my first product at Clearspring – Launchpad
   Within two months of starting at Clearspring I shipped my first product there. I joined part way into this project and helped guide it to through release. In the interim I had become a lead at Clearspring. I’m trying my best to follow my lead’s example from Microsoft in how I operate at Clearspring, and I guess time will tell how well I am doing.I am incredibly proud of our first release in this space, providing an embeddable HTML/JS menu to facilitate sharing widgets using Clearspring’s platform. There is still lots of work ahead of us, but it is overwhelmingly exciting and I can’t wait to dig in further.
   
   
8. Sold my townhouse in Redmond
   With a great sigh of relief my townhouse in Redmond finally sold. The realization of paying mortgage in WA and rent in VA was starting to creep in and in the knick of time a great offer came in with a very accommodating closing date. I was able to close and settle the sale the week before I left to get married – a giant burden removed from my shoulders.
   
   
9. Traveled to India to get married and enjoyed a brief honeymoon
   Had a very enjoyable wedding and honeymoon over a three week trip to India. I have not gotten or seen many pictures from the trip yet (apparently when you are the groom you don’t get to take or see many pictures) – as soon as I have them they will be published here.A group of close friends came to India to participate in the celebrations along with Shaily, myself, and our families. I am pretty sure they all had a great trip and I certainly loved introducing them to Shaily and sharing my wedding with them.

   Went to an awesome lake resort in Kerala for a short four day honeymoon. It really was a unique experience – nothing like anything I have seen in India, US, Jamaica, or any other tropical place I’ve been to. Really something special. If you are looking for a way to vacation at the end of your vacation, you want to stay in a resort like this one (check out slh.com for the listing of similar small luxury hotels).

   Unfortunately my wife’s visa isn’t ready yet, so I had to return to the US without her. Hopefully she will be joining me soon.
   

If you’ve made it this far then I think you understand why I have not been able to post more often. 2007 has brought more dramatic changes in my life than any other since I turned eighteen (it is hard to quantify the magnitude of each change before that). This year I tackled three of the ten most stressful life events at the same time, and I triumphed: switching jobs, relocating cities, and getting married.

(If anyone is wondering how come I made time to write this post, it is entirely because I am at the JetBlue free WiFi zone in JFK on a long layover and the wifi connection isn’t strong enough for VPN support – so after catching up on Google Reader this was next on the list.)

I got this idea from my former office mate (or cabin-mate).  However, when we shared an office I never followed his advice with creating a shelf on a workstation desk for the computer monitor(s).

After we got moved I decided to try this system out.  At work I blatantly copied what Roger (my former office mate) had in place.  He used a shelf from one of our hanging shelf units (all MS in Redmond has the same hanging shelf units) and raised it by using two reams of paper.  On top of this I put my speakers and my 24″ Dell monitor.

At my house I put off trying this configuration even longer.  It was not until yesterday when I realized that my docking station has both a VGA and a DVI output.  I had only been using the DVI output to one of my Dell monitors and using the screen on my laptop as my other desktop.  This was inconvenient because my laptop’s 1900×1200 resolution was difficult to see when the laptop was placed next to the monitor.

So I decided to attempt shelf at home, with both my monitors in the mix.  I found a plank of wood from my garage (long story how it got there) and found some VHS movies for height raising.  After a couple hours of re-arranging furniture, reorganizing all my wiring I finally had the shelf, monitors, and machine in order.

The benefits I experienced by this setup at work were immediately evident to me at home as well.  This small and subtle modification has had a dramatic improvement on my posture, productivity, and usefulness of my desk.

The benefits:

• Doubles as a reading area (or an area to eat lunch) by sliding keyboard under the shelf (notice the space is left deliberately empty)
• Speakers and knick-knacks always dominated the entire desk, getting pushed around with other items on the desk.  Now they do not impact anything since they are raised and untouched
• Inability to spill coffee or other liquids on the monitor or speakers (or rather, much much more difficult)
• Aesthetically more pleasing workspace (even with a ghetto shelf like the one I am using at home)
• People can see the skin applied to my laptop

Try this at your home or work and let me know if you find it beneficial.  Roger and I both believe there is a market for high quality desk-shelf material like this.

Note: Wrote this on the trip in November 2007, never bothered to post it.  Originally written to be an email to my friends, but makes perfect sense as a blog post instead.

My arrival in India was eventful and annoying.  Since I was lazy about packing on Tuesday night, I didn’t actually get to start packing until about midnight, so I didn’t get a chance to fall asleep.  That seemed fine to me, since I could sleep on the flight to DC (first leg of my journey).

After boarding the plane around 7am for a 7:30am departure, I promptly fell asleep.  The next time I woke up was 9am, and the captain was announcing a hydraulic problem on the plane that was being worked on (we were still on the ground in Seattle), and update in 15-20m.  20m later (another short siesta for me) the captain announced that the problem could not be fixed, we had to deplane (what a great word, btw) and make other arrangements.  Fast forward another two hours, and I have a boarding pass for a flight from Seattle to San Francisco that then leaves from SFO to get me to Frankfurt Germany two hours before my connection to India.  Yay, this is good because I met up with my mom in Germany and we flew together to India.  I could help carry her luggage etc this way.

Bad news, my flight to SFO was a middle seat.  I was seated between two military folks, both heading to the middle east.  That made things fun as I was reading “The New Yorker” (hardcore antiwar) and the Gandhi biography.  The plane turned out to be mostly empty so my neighbors spread out and I got the aisle seat I like with plenty of legroom.  I slept the majority of the flight, catching up from the night before.

Land in SFO, get some lunch, get on my international flight to Frankfurt (have to love how in SFO for United you have to take a shuttle to the International terminal, go up and down all these ghetto looking stairs and such – very classy).  Get on my plane to Frankfurt.  Get my aisle seat.  On this flight I watch “Cinderella Man” (really is Ron Howard’s best work), almost cried twice (somehow I am on a VERY heightened state of emotions here), and finished the Gandhi biography (almost cried several times while reading this).

Meet up with my mom in Frankfurt, go to get my boarding pass for my Lufthansa flight (United couldn’t issue me a boarding pass from Seattle – go figure).  Find out my ticket is now considered on STANDBY, and I need to go to the Destination Gate before I can be issued a boarding pass.  Weirded out, I walk to the destination gate, and when I get there I am told that the flight is overbooked and I won’t get a seat.  I try to keep my calm and explain that I have already been traveling for 20 hours, so it makes limited sense to consider me a standby passenger since my itinerary is already in motion, etc etc.  In my explaining the woman checks again, and suddenly I have a seat.  Not the reserved seat I had before, but an aisle seat nonetheless.  My thinking is that when my flight in Seattle was cancelled, my entire itinerary was cancelled, and the new itinerary had me on standby for everything since it was made last minute.  Don’t know how I suddenly got a seat, but I wasn’t complaining.

After switching seats with this kid traveling that got the seat next to my mom, I got my aisle seat and the flight was reasonably smooth.  Lots of sleeping, reading, music, reading, sleeping – rinse, lather, repeat.  Ten plus hours later (around 32-34 total hours of travel later) my mom and I wait for ALL luggage to be delivered in the International Baggage Terminal in Bangalore.  My mom gets her suitcases, though they take forever.  Customs and Immigration was breezy, but my luggage didn’t show up.  Great.  Two hours wasted in the airport waiting for my luggage.  Filled out the missing luggage paperwork, borrowed cell phones from folks there to call my cousins that were picking us up – and got them to know what the situation was.  So, my hunch is that my luggage probably never left Seattle.  Finally met up with my cousins and drove home, getting home at 3:30am.  We had a flight at 6am, so took a shower and repacked slightly, and then left.  I am still wearing the same clothes I started my travels on, over 30 hours ago.

Our flight from Bangalore to Delhi was delayed by two hours, more time to kill in the airport.  After finally flying, our flight from Delhi to Lucknow was delayed by three hours.  So, we made the flight, but more waiting in the airport.  Finally got to Lucknow, and found my uncle, we got into the big rented car, and drove the two hours to Kanpur.  Goodness, didn’t finally get to Kanpur until 8pm.  Now, I had no clothing, whatsoever, so immediately after saying hello to everyone, went with my cousin to the mall nearby and bought a few pairs of underwear and sleeping clothes, so I could get through the night.

That was my arrival to India.  In a nutshell.